MapleConcierge

Q: Can I migrate from my current system?

We provide guided onboarding, CSV imports for properties, tenants, and leases, plus optional concierge migration to reduce downtime.

Q: Do you support maintenance workflows?

Yes. Tenants submit requests; staff triage, assign vendors, and track completion with photos and updates for audit.

Q: How do I get started?

Start free for up to 2 units or book a demo. We configure your tenant portal, maintenance flows, and notifications in under a week.

Everything You Need to Manage Properties

Long-term rentals, STRs, and campground-ready operations in one platform

Free Hosted Websites

Every client gets a professional website on their own subdomain with AI-generated content

Tenant + Guest Portal

Simplified guest and tenant profiles with payments, support, and Canada-friendly stay records

Digital Lease Signing

Secure PDF signing platform with provincial lease templates built-in

Support Ticketing

Integrated support system for tenant requests with file uploads and notifications

Property & Owner Management

Complete property database with owner portal and SOW workflow

AI-Powered Content

Automatically generate website copy, property descriptions, and documents with Claude AI

STR & Campground Booking

Online booking pages with site maps, seasonal rates, add-ons, and availability sync for short-term stays

STR + Campground Ready

Purpose-built tools for short-term stays, cabins, RV parks, and campground operations

Guest Experience & Booking

• Public booking pages with check-in/out dates, guest counts, and instant confirmations
• Site map booking for campgrounds (RV, tent, cabin, seasonal sites)
• Add-ons at checkout (firewood, late checkout, parking, linens)
• Automated check-in/out instructions and house rules delivery
• Damage deposits, waivers, and incidentals tracking

Operations & Compliance

• Seasonal rate plans, min-stay rules, and blackout dates
• Unified STR + LTR calendar to prevent double bookings
• Guest profile intake (Canada-friendly, minimal data required)
• Vehicle plate and occupancy tracking for campsite policies
• Cleaning turns, maintenance tasks, and inspection checklists

Channel & Payment Coverage

• STR channel fields for Airbnb, Booking.com, and VRBO
• Centralized booking ledger for direct + OTA reservations
• CAD-first pricing with tax-ready receipts
• Guest messaging workflows and support ticketing
• AI content for listing copy and seasonal promos

Campground-Specific Needs

• Seasonal guest stays vs. transient weekend stays
• RV hookups, water/power notes, and site attributes
• Gate codes, quiet hours, and pet rules per site
• Group bookings and multi-site reservations
• Refund and cancellation policies by season

Simple, Transparent Pricing

Latest MapleConcierge plans — prices in CAD, per month

Free

Starter

CAD $0/mo

Up to 2 rental units. Great for solo landlords.

✓Tenant management & rent tracking
✓Document storage
✓Community support

Start free

Essential

Up to 10 units

CAD $49/mo

Core PM toolkit for growing portfolios.

✓Tenant & lease management
✓Rent collection & tracking
✓Basic maintenance requests
✓Email support

Choose Essential

Professional

Up to 50 units

CAD $99/mo

Advanced operations with payments and screening.

✓Online rent payments (ACH/Credit)
✓Tenant screening & applications
✓Advanced reporting & analytics
✓Tenant portal access
✓Priority email & chat support

Choose Professional

Business

51–250 units

CAD $199/mo

Multi-property management with integrations.

✓Everything in Professional
✓Portfolio & vendor management
✓API access & custom workflows
✓Priority support with SLA

Choose Business

Enterprise

250+ units

CAD $499+/mo

Unlimited properties with white-label options.

✓Everything in Business
✓Dedicated account manager
✓Custom automation & white-label
✓24/7 support & SLA options

Talk to sales

Prices shown are monthly in CAD. Usage-based add-ons (payments, screening, telephony) may incur pass-through costs.

Common questions

Property managers ask these before switching to MapleConcierge.

Is MapleConcierge compliant for Canadian PMs?

Yes. Data is hosted in Canada with privacy-first defaults. We support Canadian lease flows, tenant receipts, and bilingual communications where needed.

Can I migrate from my current system?

We provide guided onboarding, CSV imports for properties/tenants/leases, and optional concierge migration to reduce downtime.

Do you support maintenance workflows?

Yes. Tenants can submit requests; staff can triage, assign vendors, and track completion. Photos and updates are logged for audit.

How do I get started?

Start free for up to 2 units, or book a demo. We’ll configure your tenant portal, maintenance flows, and notifications in under a week.

Property Management Made Simple