MapleConcierge

Caretaking is not rental management.

You are not managing leases. You are managing service agreements — winterization, spring opening, off-season care, property checks. MapleConcierge has a mode built for exactly that.

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Two trades, two modes

Every property in MapleConcierge is either in Rental mode or Caretaker mode. The mode changes what the software expects of you.

Rental mode

  • Tenants, leases, monthly rent
  • Damage deposits and renewals
  • Tenant maintenance requests

Caretaker mode

  • Owners, service agreements, contracted rates
  • Seasonal work and recurring visits
  • No lease, no tenant required

The agreement is the system

Most caretakers live in a spreadsheet. The problem is not the spreadsheet — it is that the contract lives somewhere else, and the two drift apart. Here the rates you signed are data, not code, and every line points back at its clause.

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Every line cites its contract

A rate line carries its clause reference and the exact quoted wording from the signed contract. When an owner disputes an amount, the answer is already on file.

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Seasonal billing windows

A monthly line that runs November through April bills six months, not twelve. The window belongs to the line.

Minimum billable periods

Emergency callouts carry the minimum you contracted, applied by the system instead of renegotiated every time.

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Travel can be structurally unbillable

If your agreement says travel is not billed, the line is marked that way. The time is still recorded — it just cannot turn into a charge.

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Core vs. additional services

Services inside the retainer are kept distinct from a-la-carte extras, so the annual total stays predictable.

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One active agreement

A property cannot carry two active agreements at once. That is enforced in the database, not by convention.

The caretaker stays out of the money path

If your client rents their property short-term, that is their business. Caretaker mode never places you between the owner and their guest, or between the owner and a booking platform's money. You maintain the building. You do not handle their bookings, and you do not touch their payouts.

This is not a setting. It is a rule enforced in code, because crossing that line changes your regulatory standing and your liability.

Who this is for

Property caretakers

Cottages, seasonal homes and second residences under an annual agreement.

Property-service operators

Crews billing recurring work to owners rather than rent to tenants.

Mixed portfolios

You already manage rentals and want to add caretaking without running a second system.

In development

Photo-documented service reports → draft invoices

The service report becomes the billing event: capture-dated photos, receipts attached to the line they belong to, and a draft invoice that a human must approve before it is ever sent. This part is built and tested but not yet in production. We would rather say so than promise it.

What caretaking costs

Caretaking uses the same plan ladder as rental management, with one difference: a property in Caretaker mode counts as half a unit. You are maintaining a seasonal property, not managing it year round, so it does not cost the same.

Free

Free

4 caretaker properties

or 2 full rental properties, or any mix of the two

Essential

$49/mo

20 caretaker properties

or 10 full rental properties, or any mix of the two

Professional

$99/mo

100 caretaker properties

or 50 full rental properties, or any mix of the two

Business

$199/mo

500 caretaker properties

or 250 full rental properties, or any mix of the two

How the mix works

A full rental property uses one unit. A caretaker property uses half. On the free plan that means 2 rental properties, or 4 caretaker properties, or one rental plus two caretaker. The arithmetic runs in whole half-units, so the boundary is exact and never decided by rounding.

Prices are in Canadian dollars. Higher volumes are available — get in touch.

Put your agreement into the system

Caretaking is part of MapleConcierge. No separate product, no add-on module.

Get Started See pricing